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// ==UserScript==
// @name Seller appeals Advanced
// @namespace kalpdev
// @version 0.7
// @description Identifies incorrect inputs from TT page and Genus integrations for Reinstatement Reminder
// @author stthorve@, shjaisw@ ,@punet , @arjmm
// @match https://*.tt.amazon.com/*
// @match https://tt.amazon.com/*
// @match https://tt-test.amazon.com/*
// @require https://code.jquery.com/jquery-3.3.1.min.js
// @require https://cdnjs.cloudflare.com/ajax/libs/mark.js/8.11.1/jquery.mark.es6.min.js
// @require https://cdn.datatables.net/1.10.19/js/jquery.dataTables.min.js
// @require https://unpkg.com/sweetalert/dist/sweetalert.min.js
// @updateURL https://openuserjs.org/meta/kalpdev.1/Seller_appeals_Advanced.meta.js
// @downloadURL https://openuserjs.org/install/kalpdev.1/Seller_appeals_Advanced.user.js
// @license MIT
// ==/UserScript==
$("body").append ( `
<div id="guide">
<style>
div#guide {padding: 4px;font-weight: bold;font-size:small; width:170px; height:28px; bottom:25px; background-color:rgba(236, 199, 199, 0.12); color:#00796b; padding:0;margin:0;border-radius:8px;position: fixed; top: 50%; right: 4%;z-index:10000; text-align:center;margin-top:40px; box-shadow: 4px 4px 8px #00796b;" }
</style>
<html>
<button onclick="closeWin()"; id="hide" >Seller Appeals (Genus) </button>
<!-- Compiled and minified JavaScript -->
<script src="https://cdnjs.cloudflare.com/ajax/libs/materialize/1.0.0/js/materialize.min.js"></script>
<!-- Icons Included -->
<link href="https://fonts.googleapis.com/icon?family=Material+Icons" rel="stylesheet">
<style>
body{ margin:0px; padding:0px;}
.form-section{ padding: 10px 0; }
div.card-panel.teal {background: #ffe4c473;}
.btn, .btn-large, .btn-small {
text-decoration: none;
color: #fff;
background-color: #26a69a;
text-align: center;
-webkit-transition: background-color .2s ease-out;
transition: background-color .2s ease-out;
cursor: pointer;
}
.btn, .btn-large, .btn-small, .btn-floating, .btn-large, .btn-small, .btn-flat {
font-size: 4px;
outline: 0;
}
.btn, .btn-large, .btn-small, .btn-flat {
border: none;
border-radius: 3px;
display: inline-block;
height: 27px;
text-align: right;
line-height: 1px;
padding: 0 5px;
text-transform: uppercase;
vertical-align: middle;
-webkit-tap-highlight-color: transparent;
}
.card-panel {
-webkit-transition: -webkit-box-shadow .25s;
transition: -webkit-box-shadow .25s;
transition: box-shadow .25s;
transition: box-shadow .25s, -webkit-box-shadow .25s;
padding: 4px;
font-weight: 100;
margin: 0rem 0 orem 0;
border-radius: 5px;
background-color: #fff;
}
</style>
<script>
document.body.setAttribute("class", "noscroll");
document.getElementById("overlay").style.display = "block";
document.getElementById("spinner").style.display = "block";
window.onload = function() {
document.getElementById("spinner").style.display = "none";
document.getElementById("overlay").style.display = "none";
document.body.className = document.body.className.replace(/\bnoscroll\b/,'');
}
</script>
<script>
function openAllLinks(productIDs){
var prod_ids = productIDs.split(" ");
var selected_option = document.asin_form.url_group.value;
//alert(prod_ids);
var i;
var links = [];
switch(selected_option) {
case 'url1':
links = [ "https://genus.aka.amazon.com/#/members?programs=RestrictedProducts&marketplaces=1&asins=" ];
break;
case 'url2':
links = [ "https://genus.aka.amazon.com/#/members?programs=RestrictedProducts&marketplaces=3&asins=", ];
break;
case 'url3':
links = [ "https://genus.aka.amazon.com/#/members?programs=RestrictedProducts&marketplaces=7&asins=", ];
break;
case 'url4':
links = [ "https://genus.aka.amazon.com/#/members?programs=RestrictedProducts&marketplaces=104444012&asins=", ];
break;
case 'url5':
links = [ "https://genus.aka.amazon.com/#/members?programs=RestrictedProducts&marketplaces=111172&asins=", ];
break;
case 'url6':
links = [ "https://genus.aka.amazon.com/#/members?programs=RestrictedProducts&marketplaces=44571&asins=", ];
break;
case 'url7':
links = [ "https://genus.aka.amazon.com/#/members?programs=RestrictedProducts&asins=", ];
break;
default:
links = [ "https://genus.aka.amazon.com/#/members?programs=RestrictedProducts&marketplaces=1&asins=" ];
}
for(i=0;i<prod_ids.length; i++)
{
// window.open( links[i]+prod_ids[i], '_blank', 'toolbar=yes,top=400,left=400,width=400,height=400,resizeable=yes,toolbar=yes');
var url = links[0]+prod_ids[i];
var win = window.open(url, '_blank');
if (win) {
//if Browser has allowed it to be opened
win.blur();
} else {
//Else Browser has blocked it
alert('Please allow popups for this website');
}
}
}
function closeWin() {
$('#hide').hide();
$('#guide').hide();
}
</script>
</head>
<body>
<header>
<nav>
<div class="nav-wrapper teal">
<div class="container">
<div class="row">
</div>
</div>
</div>
</nav>
</header>
<div class="wrap">
<section class="form-section">
<div class="container">
<div class="row">
<div class="col s12 l12 m12 center-align">
</div>
<div class="col s12 l12 m12 center-align">
<div class="row">
<div class="col s12 m6 offset-m3">
<div class="card-panel teal">
<form action="#" method="post" target="_blank" name="asin_form" id="asin_form" onsubmit="return openAllLinks(document.getElementById('prod_code').value);">
<div class="radio_group">
<label>
<input name="url_group" type="radio" value="url1" checked />
<span>US</span>
</label>
<label>
<input name="url_group" type="radio" value="url2" />
<span>UK</span>
</label>
<label>
<input class="with-gap" name="url_group" value="url3" type="radio" />
<span>CA</span>
</label>
<label>
<input class="with-gap" name="url_group" value="url4" type="radio" />
<span>SG</span>
</label>
<label>
<input class="with-gap" name="url_group" value="url5" type="radio" />
<span>AU</span>
</label>
<label>
<input class="with-gap" name="url_group" value="url6" type="radio" />
<span>IN</span>
</label>
<label>
<input class="with-gap" name="url_group" value="url7" type="radio" />
<span>Global</span>
</label>
</div>
<input type="text" class="white-text" placeholder="ASIN" name="prod_code" id="prod_code" required>
<br /><br />
<button class="btn waves-effect waves-light" type="submit" name="action"> <i class="material-icons right">send</i></button>
</form>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<body style=" background: #C8E6C9; margin:3px; border: 4px solid #d42b2b; padding: 8px 8px 8px 8px; }">
</body>
</html>
` );
var blacklist = ["we couldn't find a ticket with an id of 0000000000"],
re = new RegExp(blacklist.join('|'), "i");
if (re.test(document.body.textContent)) {
var win = window.open("","_self");
win.close();
}
function testAlert(){
$("#save-button").before('<a class="tt_button orange_button" id="check-button"><span>Check</span></a>');
$("#save-button").hide();
$("#tabstrip").after('<br><br><button id="Error_count" class="a-button-text" type="button">Show Error Count</button>');
$('#Error_count').click(function(event) {
var condition1_errcnt = localStorage.getItem("cndn1_err_cnt");
var condition2_errcnt = localStorage.getItem("cndn2_err_cnt");
var condition3_errcnt = localStorage.getItem("cndn3_err_cnt");
var condition4_errcnt = localStorage.getItem("cndn4_err_cnt");
var condition5_errcnt = localStorage.getItem("cndn5_err_cnt");
var condition8_errcnt = localStorage.getItem("cndn8_err_cnt");
var condition9_errcnt = localStorage.getItem("cndn9_err_cnt");
var condition10_errcnt = localStorage.getItem("cndn10_err_cnt");
var condition11_errcnt = localStorage.getItem("cndn11_err_cnt");
var resolution_text_errcnt = localStorage.getItem("resolution_text_err_cnt");
condition1_errcnt = (condition1_errcnt == null) ? 0 : condition1_errcnt;
condition2_errcnt = (condition2_errcnt == null) ? 0 : condition2_errcnt;
condition3_errcnt = (condition3_errcnt == null) ? 0 : condition3_errcnt;
condition4_errcnt = (condition4_errcnt == null) ? 0 : condition4_errcnt;
condition5_errcnt = (condition5_errcnt == null) ? 0 : condition5_errcnt;
condition8_errcnt = (condition8_errcnt == null) ? 0 : condition8_errcnt;
condition9_errcnt = (condition9_errcnt == null) ? 0 : condition9_errcnt;
condition10_errcnt = (condition10_errcnt == null) ? 0 : condition10_errcnt;
condition11_errcnt = (condition11_errcnt == null) ? 0 : condition11_errcnt;
resolution_text_errcnt = (resolution_text_errcnt == null) ? 0 : resolution_text_errcnt;
swal({
title: "Error Count",
text: "Condition 1 : " + condition1_errcnt + "\nCondition 2 : " + condition2_errcnt + "\nCondition 3 : " + condition3_errcnt + "\nCondition 4 : " + condition4_errcnt + "\nCondition 5 : " + condition5_errcnt + "\nCondition 8 : " + condition8_errcnt + "\nCondition 9 : " + condition9_errcnt + "\nCondition 10 : " + condition10_errcnt + "\nCondition 11 : " + condition11_errcnt + "\Resolution Text Missing : " + resolution_text_errcnt,
button: "OK"
});
});
$('#check-button').click(function(event) {
var root_cause = document.getElementById('root_cause').value;
if(root_cause.includes("Re-Open")==true)
{
swal("TT is updated", {
icon: "success",
});
$("#save-button").click();
//alert("valid");
}
else
{
var correspondence_text = document.getElementById('correspondence').value;
var lowercase_string_check = correspondence_text.toLowerCase();
var rootCause = document.getElementById('root_cause').value;
var lowercase_rootCause = rootCause.toLowerCase();
var resolution_text = document.getElementById('resolution').value;
var ticket_status = document.getElementById('status').value;
var error_check = "";
var error_string = "";
var error_string_1 = "";
var error_string_2 = "";
var flag_1 = 0;
var flag_2 = 0;
var flag_3 = 0;
var cndn_2_check = "";
var cndn_3_check = "";
var cndn_4_check = "";
var cndn_8_check = "";
var cndn_9_check = "";
var cndn_10_check = "";
var cndn_11_check = "";
//condition 5
if(lowercase_string_check.includes("has been reinstated")==true)
{
if(lowercase_rootCause.includes("resolved (bulk restricted_incorrectly )")==false && lowercase_rootCause.includes("resolved (reinstated_rule update)")==false && lowercase_rootCause.includes("resolved (seller's proof reviewed- reinstated)")==false && lowercase_rootCause.includes("resolved (reinstated_seller's proof reviewed)")==false && lowercase_rootCause.includes("resolved (reinstated _quarantine)")==false && lowercase_rootCause.includes("resolved (content ok)")==false && lowercase_rootCause.includes("resolved (reinstated_incorrectly restricted by c-ops-rp)")==false && lowercase_rootCause.includes("resolved (reinstated_incorrectly restricted by auto-review)")==false && lowercase_rootCause.includes("resolved (keyword string - asin reinstated)")==false && lowercase_rootCause.includes("resolved (legal confirmed product ok for sale)")==false && lowercase_rootCause.includes("resolved (reinstated_seller made changes)")==false && lowercase_rootCause.includes("resolved (reinstated_seller provided proof)")==false)
{
flag_2 = 1;
if(localStorage.getItem("cndn5_err_cnt") === null) {
localStorage.setItem("cndn5_err_cnt", 1); }
else{ localStorage.cndn5_err_cnt = Number(localStorage.cndn5_err_cnt) + 1; }
//condition 1
if(lowercase_string_check.includes("\"\"")==true)
{
flag_1 = 1;
error_string_1 = "\n* Fill Content In The Codes";
if(localStorage.getItem("cndn1_err_cnt") === null) {
localStorage.setItem("cndn1_err_cnt", 1); }
else{ localStorage.cndn1_err_cnt = Number(localStorage.cndn1_err_cnt) + 1; }
}
}
else
{
//condition 1
if(lowercase_string_check.includes("\"\"")==true)
{
flag_1 = 1;
error_string_1 = "\n* Fill Content In The Codes";
if(localStorage.getItem("cndn1_err_cnt") === null) {
localStorage.setItem("cndn1_err_cnt", 1); }
else{ localStorage.cndn1_err_cnt = Number(localStorage.cndn1_err_cnt) + 1; }
}
}
}
else
{
//condition 1
if(lowercase_string_check.includes("\"\"")==true)
{
flag_1 = 1;
error_string_1 = "\n* Fill Content In The Codes";
if(localStorage.getItem("cndn1_err_cnt") === null) {
localStorage.setItem("cndn1_err_cnt", 1); }
else{ localStorage.cndn1_err_cnt = Number(localStorage.cndn1_err_cnt) + 1; }
}
//condition 2
if(lowercase_string_check.includes("cannot be reinstated")==true)
{
if(lowercase_rootCause.includes("resolved (bulk restricted_correctly )")==false && lowercase_rootCause.includes("resolved (restricted_correctly) manual review required")==false && lowercase_rootCause.includes("resolved (restricted_ correctly) sop not followed")==false && lowercase_rootCause.includes("resolved (seller's proof reviewed- restricted)")==false && lowercase_rootCause.includes("resolved (incorrectly approved by auto-review)")==false && lowercase_rootCause.includes("resolved (keyword string - restricted asin)")==false)
{
if(lowercase_string_check.includes("bad detail page")==true)
{
cndn_3_check = cndtn_3();
}
if(lowercase_string_check.includes("provide the asin")==true)
{
cndn_4_check = cndtn_4();
}
if(lowercase_string_check.includes("already being worked")==true || lowercase_string_check.includes("already worked")==true)
{
cndn_8_check = cndtn_8();
}
if(lowercase_string_check.includes("new ticket has been created")==true)
{
cndn_9_check = cndtn_9();
}
if(lowercase_string_check.includes("already live on site")==true)
{
cndn_10_check = cndtn_10();
}
if(lowercase_string_check.includes("not been suppressed")==true || lowercase_string_check.includes("manually yanked from website")==true || lowercase_string_check.includes("only for reinstatement requests")==true || lowercase_string_check.includes('reviewed under "sexual product rules"')==true)
{
cndn_11_check = cndtn_11();
}
if(cndn_3_check=="valid" || cndn_4_check=="valid" || cndn_8_check=="valid" || cndn_9_check=="valid" || cndn_10_check=="valid" || cndn_11_check=="valid")
{
//alert("No Error");
}
else
{
flag_2 = 1;
if(localStorage.getItem("cndn2_err_cnt") === null) {
localStorage.setItem("cndn2_err_cnt", 1); }
else{ localStorage.cndn2_err_cnt = Number(localStorage.cndn2_err_cnt) + 1; }
}
}
}
//condition 3
if(lowercase_string_check.includes("bad detail page")==true)
{
if(lowercase_rootCause.includes("resolved (restricted_bad detail page)")==false)
{
if(lowercase_string_check.includes("cannot be reinstated")==true)
{
cndn_2_check = cndtn_2();
}
if(lowercase_string_check.includes("provide the asin")==true)
{
cndn_4_check = cndtn_4();
}
if(lowercase_string_check.includes("already being worked")==true || lowercase_string_check.includes("already worked")==true)
{
cndn_8_check = cndtn_8();
}
if(lowercase_string_check.includes("new ticket has been created")==true)
{
cndn_9_check = cndtn_9();
}
if(lowercase_string_check.includes("already live on site")==true)
{
cndn_10_check = cndtn_10();
}
if(lowercase_string_check.includes("not been suppressed")==true || lowercase_string_check.includes("manually yanked from website")==true || lowercase_string_check.includes('reviewed under "sexual product rules"')==true)
{
cndn_11_check = cndtn_11();
}
if(cndn_2_check=="valid" || cndn_4_check=="valid" || cndn_8_check=="valid" || cndn_9_check=="valid" || cndn_10_check=="valid" || cndn_11_check=="valid")
{
//alert("No Error");
}
else
{
flag_2 = 1;
if(localStorage.getItem("cndn3_err_cnt") === null) {
localStorage.setItem("cndn3_err_cnt", 1); }
else{ localStorage.cndn3_err_cnt = Number(localStorage.cndn3_err_cnt) + 1; }
}
}
}
//condition 4
if(lowercase_string_check.includes("provide the asin")==true)
{
if(lowercase_rootCause.includes("resolved (restricted_incomplete information)")==false)
{
if(lowercase_string_check.includes("cannot be reinstated")==true)
{
cndn_2_check = cndtn_2();
}
if(lowercase_string_check.includes("bad detail page")==true)
{
cndn_3_check = cndtn_3();
}
if(lowercase_string_check.includes("already being worked")==true || lowercase_string_check.includes("already worked")==true)
{
cndn_8_check = cndtn_8();
}
if(lowercase_string_check.includes("new ticket has been created")==true)
{
cndn_9_check = cndtn_9();
}
if(lowercase_string_check.includes("already live on site")==true)
{
cndn_10_check = cndtn_10();
}
if(lowercase_string_check.includes("not been suppressed")==true || lowercase_string_check.includes("manually yanked from website")==true || lowercase_string_check.includes('reviewed under "sexual product rules"')==true)
{
cndn_11_check = cndtn_11();
}
if(cndn_2_check=="valid" || cndn_3_check=="valid" || cndn_8_check=="valid" || cndn_9_check=="valid" || cndn_10_check=="valid" || cndn_11_check=="valid")
{
//alert("No Error");
}
else
{
flag_2 = 1;
if(localStorage.getItem("cndn4_err_cnt") === null) {
localStorage.setItem("cndn4_err_cnt", 1); }
else{ localStorage.cndn4_err_cnt = Number(localStorage.cndn4_err_cnt) + 1; }
}
}
}
//condition 8
if(lowercase_string_check.includes("already being worked")==true || lowercase_string_check.includes("already worked")==true)
{
if(lowercase_rootCause.includes("resolved (duplicate tt)")==false)
{
if(lowercase_string_check.includes("cannot be reinstated")==true)
{
cndn_2_check = cndtn_2();
}
if(lowercase_string_check.includes("bad detail page")==true)
{
cndn_3_check = cndtn_3();
}
if(lowercase_string_check.includes("provide the asin")==true)
{
cndn_4_check = cndtn_4();
}
if(lowercase_string_check.includes("new ticket has been created")==true)
{
cndn_9_check = cndtn_9();
}
if(lowercase_string_check.includes("already live on site")==true)
{
cndn_10_check = cndtn_10();
}
if(lowercase_string_check.includes("not been suppressed")==true || lowercase_string_check.includes("manually yanked from website")==true || lowercase_string_check.includes('reviewed under "sexual product rules"')==true)
{
cndn_11_check = cndtn_11();
}
if(cndn_2_check=="valid" || cndn_3_check=="valid" || cndn_4_check=="valid" || cndn_9_check=="valid" || cndn_10_check=="valid" || cndn_11_check=="valid")
{
//alert("No Error");
}
else
{
flag_2 = 1;
if(localStorage.getItem("cndn8_err_cnt") === null) {
localStorage.setItem("cndn8_err_cnt", 1); }
else{ localStorage.cndn8_err_cnt = Number(localStorage.cndn8_err_cnt) + 1; }
}
}
}
//condition 9
if(lowercase_string_check.includes("new ticket has been created")==true)
{
if(lowercase_rootCause.includes("resolved (tt to legal - rationale states legal handles appeal)")==false && lowercase_rootCause.includes("resolved (tt to legal - seller has appealed multiple times)")==false && lowercase_rootCause.includes("resolved (tt to legal - seller provided additional documentation)")==false && lowercase_rootCause.includes("resolved (tt to legal - seller removed/added claim on detail page)")==false && lowercase_rootCause.includes("resolved (tt to legal - unable to take decision)")==false && lowercase_rootCause.includes("resolved (flipping ticket to internal sme queue)")==false && lowercase_rootCause.includes("resolved (new tt assigned to other team)")==false)
{
if(lowercase_string_check.includes("cannot be reinstated")==true)
{
cndn_2_check = cndtn_2();
}
if(lowercase_string_check.includes("bad detail page")==true)
{
cndn_3_check = cndtn_3();
}
if(lowercase_string_check.includes("provide the asin")==true)
{
cndn_4_check = cndtn_4();
}
if(lowercase_string_check.includes("already being worked")==true || lowercase_string_check.includes("already worked")==true)
{
cndn_8_check = cndtn_8();
}
if(lowercase_string_check.includes("already live on site")==true)
{
cndn_10_check = cndtn_10();
}
if(lowercase_string_check.includes("not been suppressed")==true || lowercase_string_check.includes("manually yanked from website")==true || lowercase_string_check.includes('reviewed under "sexual product rules"')==true)
{
cndn_11_check = cndtn_11();
}
if(cndn_2_check=="valid" || cndn_3_check=="valid" || cndn_4_check=="valid" || cndn_8_check=="valid" || cndn_10_check=="valid" || cndn_11_check=="valid")
{
//alert("No Error");
}
else
{
flag_2 = 1;
if(localStorage.getItem("cndn9_err_cnt") === null) {
localStorage.setItem("cndn9_err_cnt", 1); }
else{ localStorage.cndn9_err_cnt = Number(localStorage.cndn9_err_cnt) + 1; }
}
}
}
//condition 10
if(lowercase_string_check.includes("already live on site")==true)
{
if(lowercase_rootCause.includes("resolved (live_ after ticket was cut)")==false && lowercase_rootCause.includes("resolved (live_ at the time ticket was cut)")==false)
{
if(lowercase_string_check.includes("cannot be reinstated")==true)
{
cndn_2_check = cndtn_2();
}
if(lowercase_string_check.includes("bad detail page")==true)
{
cndn_3_check = cndtn_3();
}
if(lowercase_string_check.includes("provide the asin")==true)
{
cndn_4_check = cndtn_4();
}
if(lowercase_string_check.includes("already being worked")==true || lowercase_string_check.includes("already worked")==true)
{
cndn_8_check = cndtn_8();
}
if(lowercase_string_check.includes("new ticket has been created")==true)
{
cndn_9_check = cndtn_9();
}
if(lowercase_string_check.includes("not been suppressed")==true || lowercase_string_check.includes("manually yanked from website")==true || lowercase_string_check.includes('reviewed under "sexual product rules"')==true)
{
cndn_11_check = cndtn_11();
}
if(cndn_2_check=="valid" || cndn_3_check=="valid" || cndn_4_check=="valid" || cndn_8_check=="valid" || cndn_9_check=="valid" || cndn_11_check=="valid")
{
//alert("No Error");
}
else
{
flag_2 = 1;
if(localStorage.getItem("cndn10_err_cnt") === null) {
localStorage.setItem("cndn10_err_cnt", 1); }
else{ localStorage.cndn10_err_cnt = Number(localStorage.cndn10_err_cnt) + 1; }
}
}
}
//condition 11
if(lowercase_string_check.includes("not been suppressed")==true || lowercase_string_check.includes("manually yanked from website")==true || lowercase_string_check.includes('reviewed under "sexual product rules"')==true)
{
if(lowercase_rootCause.includes("resolved (wrong cti)")==false && lowercase_rootCause.includes("resolved ( tombstoned -nei reviewed)")==false && lowercase_rootCause.includes("kindly reach out to the below cti")==false)
{
if(lowercase_string_check.includes("cannot be reinstated")==true)
{
cndn_2_check = cndtn_2();
}
if(lowercase_string_check.includes("bad detail page")==true)
{
cndn_3_check = cndtn_3();
}
if(lowercase_string_check.includes("provide the asin")==true)
{
cndn_4_check = cndtn_4();
}
if(lowercase_string_check.includes("already being worked")==true || lowercase_string_check.includes("already worked")==true)
{
cndn_8_check = cndtn_8();
}
if(lowercase_string_check.includes("new ticket has been created")==true)
{
cndn_9_check = cndtn_9();
}
if(lowercase_string_check.includes("already live on site")==true)
{
cndn_10_check = cndtn_10();
}
if(cndn_2_check=="valid" || cndn_3_check=="valid" || cndn_4_check=="valid" || cndn_8_check=="valid" || cndn_9_check=="valid" || cndn_10_check=="valid")
{
//alert("No Error");
}
else
{
flag_2 = 1;
if(localStorage.getItem("cndn11_err_cnt") === null) {
localStorage.setItem("cndn11_err_cnt", 1); }
else{ localStorage.cndn11_err_cnt = Number(localStorage.cndn11_err_cnt) + 1; }
}
}
}
function cndtn_2(){
if(lowercase_rootCause.includes("resolved (bulk restricted_correctly )")==false && lowercase_rootCause.includes("resolved (restricted_correctly) manual review required")==false && lowercase_rootCause.includes("resolved (restricted_ correctly) sop not followed")==false && lowercase_rootCause.includes("resolved (incorrectly approved by c-ops-rp)")==false && lowercase_rootCause.includes("resolved (incorrectly approved by auto-review)")==false && lowercase_rootCause.includes("resolved (keyword string - restricted asin)")==false)
{
return "incorrect";
}
else
{
return "valid";
}
}
function cndtn_3(){
if(lowercase_rootCause.includes("resolved (restricted_bad detail page)")==false)
{
return "incorrect";
}
else
{
return "valid";
}
}
function cndtn_4(){
if(lowercase_rootCause.includes("resolved (restricted_incomplete information)")==false)
{
return "incorrect";
}
else
{
return "valid";
}
}
function cndtn_8(){
if(lowercase_rootCause.includes("resolved (duplicate tt)")==false)
{
return "incorrect";
}
else
{
return "valid";
}
}
function cndtn_9(){
if(lowercase_rootCause.includes("resolved (tt to legal - rationale states legal handles appeal)")==false && lowercase_rootCause.includes("resolved (tt to legal - seller has appealed multiple times)")==false && lowercase_rootCause.includes("resolved (tt to legal - seller provided additional documentation)")==false && lowercase_rootCause.includes("resolved (tt to legal - seller removed/added claim on detail page)")==false && lowercase_rootCause.includes("resolved (tt to legal - unable to take decision)")==false && lowercase_rootCause.includes("resolved (flipping ticket to internal sme queue)")==false && lowercase_rootCause.includes("resolved (new tt assigned to other team)")==false)
{
return "incorrect";
}
else
{
return "valid";
}
}
function cndtn_10(){
if(lowercase_rootCause.includes("resolved (live_ after ticket was cut)")==false && lowercase_rootCause.includes("resolved (live_ at the time ticket was cut)")==false)
{
return "incorrect";
}
else
{
return "valid";
}
}
function cndtn_11(){
if(lowercase_rootCause.includes("resolved (wrong cti)")==false && lowercase_rootCause.includes("resolved ( tombstoned -nei reviewed)")==false && lowercase_rootCause.includes("kindly reach out to the below cti")==false)
{
return "incorrect";
}
else
{
return "valid";
}
}
}
if(ticket_status == 'Resolved')
{
if(resolution_text == '')
{
flag_3 = 1;
if(localStorage.getItem("resolution_text_err_cnt") === null) {
localStorage.setItem("resolution_text_err_cnt", 1); }
else{ localStorage.resolution_text_err_cnt = Number(localStorage.resolution_text_err_cnt) + 1; }
}
}
if(flag_2!="0" || flag_1!="0" || flag_3!="0")
{
if(flag_2!="0")
{
error_string = "\n* Incorrect Root Cause Selected";
}
if(flag_3!="0")
{
error_string_2 = "\n* Resolution Field is blank";
}
var msg = error_string_1 + error_string + error_string_2;
swal({
title: "Alert",
text: "Following errors has been observed :\n" + msg,
button: "OK"
});
}
else if(error_check=="")
{
if(lowercase_string_check.includes("compliant and has been reinstated")==true)
{
swal({
title: "Reinstatement Reminder !!",
text: "Please ensure the approval of ASIN in GENUS tool",
icon: "warning",
buttons: ["Not checked", "Yes checked"],
dangerMode: true,
})
.then((checked) => {
if (checked) {
swal("TT is updated", {
icon: "success",
});
$("#save-button").click();
} else {
swal("Please Reinstate the ASIN in Genus");
}
});
}
$("#check-button").hide();
$("#save-button").show();
//alert("valid");
}
}
});
}
window.onLoad = testAlert();